Hi,
Please read the following to keep abreast of what's new at Bummer Hosting Solutions!
1) Annual Training - Minimal office staffing from June 04, 2018 - June 14, 2018...
2) Important! - Major PHP Upgrade in June, 2018...
3) How to contact tech support or billing departments...
4) Our office hours...
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1) Annual Training - Minimal office staffing from June 04, 2018 - June 14, 2018...
From
June 4th (Monday) to June 14th (Thursday), the Bummer Hosting Solutions
office will have minimal staffing. Tech support responses will be very
slow during this time.
During this time, Bummer Hosting Solutions
employees will be attending their annual training seminars. This is a
continuing effort in order to provide you with the best customer and
tech support possible.
Please schedule any changes to your web
hosting services prior or after these dates. As always, 24 hour
emergency support will be on duty for network or server issues.
We
apologize for any inconvenience this may cause, but with increased
knowledge we will be able to serve you better than ever before!
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2) IMPORTANT! - Major PHP Upgrade in June, 2018...
On
June 15th, tech support will be begin upgrading our servers to PHP 7.x.
This new version of PHP is quite a bit different than previous
versions, so some software will not function properly after the upgrade.
PHP
7.x is now stable, it's supposed to be about twice as fast as previous
versions and much more secure. It's a win, win, win situation for
everyone!
If you are running PHP software on your website, you
need to contact the software developers and verify that their software
is compatible with PHP 7.x. If your software will not run properly on
PHP 7.x, you most likely will need to upgrade your software.
- Again, it's important to verify your existing PHP software is compatible with PHP 7.x
Please
let us know if you have any questions or concerns about upgrading to
PHP 7.x. This is something that should be looked in to now to avoid any
issues after the upgrade.
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3) How to contact tech support or the billing departments...
In
order to maintain the high quality service and security we provide, we
REQUIRE all new tech support or billing department contacts be initiated
at the following secure URLs...
- Tech Support & Billing: https://www.bummerhosting.com/billing-support-login.php
- General Contact Page: http://www.bummerhosting.com/contact.php
All
contact links above can be accessed at
http://www.bummerhosting.com/contact.php and is easy to remember. There
is a contact link on the top right of every page at
http://www.bummerhosting.com.
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4) Our office hours...
Our office hours are: Monday-Friday, 9am-5pm CST (GMT -06:00).
If
you have any network or server issues after regular office hours,
emergency support can be contacted by calling (888) 492-1212 or by
visiting https://www.bummerhosting.com/emergency-support.php and filling
out the emergency form.
Should you have any questions, please let us know.
Regards,
Bummer Hosting Solutions
www.BummerHosting.com
(888) 492-1212 - Toll Free
(972) 359-1849 - Dallas, Texas