How do I login to my Control Panel using Internet Explorer?

FYI: Control Panels are setup only for those with an FTP account, who are on the Basic or higher webhosting plans.


Login to Control Panel
Go here: Website Control Panel.

1. Login with your Control Panel details:
      * Email Address - The email used to login to your tech support account.
      * Password - The same password used for FTP login to your domain
      * Domain - The domain control panel you are logging in to. (Example: mysite.com)



2. If you are not able to login or this is your first time attempting to access the control panel using I.E., you will see the following error "There is a problem with this website's security certificate". This is because your domain has been setup with a "Self Signed Certificate". A self-signed certificate is signed by its own creator, your domain. Because of this, the certificate is not trusted by web browsers. Users can continue, but have to bypass a security message. Simply follow the steps below.



3. Click on Continue to this website (not recommended)
4. Click on Certificate Error in the red colored address bar



5. # Click on View certificates
* In the Certificate dialog, press Install Certificate
* In the Certificate Import Wizard, click Next
* On page 2 of the wizard, select Place all certificates in the following store and click Browse;
* In the Select Certificate Store dialog, select Trusted Root Certification Authorities, click OK



* In the wizard, click Next, click Finish
* If a security message pops up, choose Yes

You should be able to login to your Control Panel now and it should look like this, below...Follow the directions in order to login.

6. Login with your Control Panel details:
      * Email Address - The email used to login to your tech support account.
      * Password - The same password used for FTP login to your domain
      * Domain - The domain control panel you are logging in to. (Example: mysite.com)



FYI: A Self Signed Certificate is what we use for each Control Panel Login. Your login information will still be Encrypted, as long as you access the Control Panel via the secure link, with the "https://"...

Please be aware, the screen captures shown above, as well as directions, were made using the Internet Explorer browser. The directions for doing this on FireFox, are much easier. Go here for instructions using FireFox Browser

PLEASE BE AWARE:

NOT all webhosting plans have access to the Control Panel. In addition, you may have to request to be setup with the Control Panel if this is allowed on the hosting plan you are on. If you have any questions, or need to request access to your Control Panel, you must submit a Tech Support Ticket.