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Bummer Hosting Solutions Knowledge Base .: Web Mail .: What is a Spam Folder or Spam Filter?

What is a Spam Folder or Spam Filter?

The Spam Folder (Or Spam Filter) on Bummer Mail, is used to catch or stop unwanted, unsolicited email or spam. (Also see "How do I stop SPAM?")

 
To utilize your Spam Folder on Bummer Mail, you will need to do the following:

#1. Contact us via your Tech Support admin. Ask that your spam filter or spam folder be enabled on your bummer email account. Please specify which or what email addresses you want the spam folder enabled for. Please be aware: We cannot activate or enable spam folders for an email that is not hosted by us. We can only enable this for your domain email that you host with us. Example: yourname@yourdomainname.com

#2. Once we have enabled your spam filter or spam folder, then you will need to:

.....1. Login to your bummmer mail account.

.....2. Go to -> settings -> server rules -> and check to see that the "enable box" is checked. Once this is done, you will know your spam filters are ready to go.

.....3. Check your spam filter, via your bummer mail account, on a daily basis for a while. You will need to be sure that legitimate email is not inside the spam folder. If you DO see legitimate email inside the spam folder, then click on it like you would do to read the email. Then click the Green Check Mark (If you roll over the green check mark you will see it says "white list"). After you do this, any other emails you receive from this address will not be put into the spam folder. They will go to your inbox. Check your spam folder every day or so for about one or two weeks to be sure there is no legitimate email there. After this time you should not have any problems. To be sure, you shoud look at your spam folder occasionally to be sure no legitimate email that you haven't "white listed" yet is there. You should empty your spam filter every few days as well.

DO NOT EVER BLACK LIST SPAM EMAILS. Black listing does nothing but slow down the delivery of legitimate emails.

For more information on how to stop unwanted spam, please see the question "How do I stop SPAM?"

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